Contact Us
| 
All of us here at Corning Erwin Area Transit System take pride in the service that we provide. If you have any questions or comments, we are interested in them and would love to hear from you. Here is how to get a hold of us.
Business Office First Transit 1201 Clemens Center Parkway Elmira, NY 14901 Monday - Friday 8:00 AM - 5:00 PM
Phone Numbers: System and Service Information - schedules and route information, fare and pass information, lost and found items, travel training, the Mark Twain trolley service, suggestions, comments and/or complaints: (607) 734-5211 or go to www.rideceats.com.
Administration: Advertising& Employment Opportunities: (607) 734-5212
FAX Number: (607) 734-5207
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Title VI Civil Rights
|
Title VI Complaints
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving federal financial assistance. The Federal Transit Administration requires CEATS Transit to use non-discriminatory practices in bus service.
If you believe you or others:
- have been discriminated against due to race, color, or national origin
- have been excluded from participation in or denied the benefits
- have been subject to discrimination under any Steuben County Transportation service, program, or activity
You have the right to register a Title VI complaint by writing to or calling:
Here is how to get a hold of us.
Business Office
First Transit
1201 Clemens Center Parkway
Elmira, NY 14901
Monday - Friday
8:00 AM - 5:00 PM
Phone Numbers
System and Service Information - schedules and route information, fare and pass information, lost and found items, travel training, suggestions, comments and complaints:
607-734-5211 or www.rideceats.com
Administration
Advertising & Employment Opportunities:
(607) 734-5212
FAX Number
(607) 734-5207
Title VI Downloads
- Download the Title VI Complaint Form here: (English)
Employment @ Transdev
The City of Corning contracts for and oversees the operation of the CEATS, its public transit system, and Transdev has been the City of Corning’s private transportation operator for many years. Transdev would like to acknowledge and thank our fine professional staff of Bus Operators, Maintenance Employees, Dispatchers, Office Staff, Supervisors, and Managers for their hard work and years of dedicated service.
Customer service, like safety, is crucial to the way we do business. We provide cost-effective and high-quality service backed up by the best practices we’ve learned from five decades as an industry leader. Visit the Transdev website.
Route Deviation
|
Route Deviation Service Program
CEATS offers curbside pick-up service through its Route Deviation/Demand Response Service Program. If you are a person living within 3/4 of a mile of a bus route, you may qualify for curbside service. The fare for Route Deviation is double the regular fixed route fare.
FAQ's
|
TIPS FOR CEATS RIDERS
How to Ride
- Look at the bus schedule to determine the time point of when the bus will be at the location near you. PM times are in bold.
- On Request (OR) means that the bus will stop with no additional fare, but only through a pre-arranged request.
Flag Stop
- CEATS is a flag stop system which means a passenger may board a bus at any safe place along a fixed route. When you see the bus you want, signal the driver by waving.
Safety Tips
- Take your seat as quickly as possible. Never change seats while the bus is moving. Wait until the bus departs your stop before crossing the street. Refrain from engaging in unnecessary conversation with the driver. No pets, except service animals.
Suggestions or Complaints
- If you encounter any difficulty, have suggestions, or complaints, please call 1-800-445- 4423.
Exact Change Please
- Our bus operators are not allowed to handle money or give change. Please be sure to have exact change to pay your fare for each trip.
Monthly Pass
- Unlimited ridership on any fixed routes within the month for which the pass is valid. Passes must be displayed each time you board and must remain in your possession for the entire trip. Pass' may be used by any member of you family.
Tokens
Tokens may be used in place of the $1.00 fare. Tokens may be purchased at: Chemung County Transit System, 1201 Clemens Center Parkway, Elmira, NY 14901.
Holiday Service Schedule
CEATS buses do NOT operate on New Year's Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
May I bring my pet on the bus?
No, pets are not allowed on the bus. Service animals are permitted.
Where can I catch the bus?
CEATS offers the convenience of a flag-stop system. This means you may flag the bus anywhere along the route and the driver will pull over at the closest, safe area. Please be obvious if you would like the driver to pull over by waving your arms or your CEATS bus pass and looking directly at the driver. To locate where a route travels, please review the "Routes" link on the top of the page. Each route has a map you may zoom in and see exactly where the bus travels.
What are the Riders Code of Conduct on the bus?
1. No eating or drinking.
2. No smoking, including e-cigarettes or vaping.
3. No animals allowed unless it’s a service animal.
4. Place bags and packages on your lap and secured so as not to block the aisle or slide around.
5. Be prepared to pay the correct fare and present a valid identification card when requesting a reduced fare.
6. Use earphones when playing audio or video devices.
7. No littering, running, horseplay, or swearing.
8. Do not harass the driver and other passengers.
9. No posting or soliciting or distributing pamphlets without permission from CEATS.
Please refer to the 2016 Transit Passenger and Visitor Conduct Policy available by request by calling the CEATS office at 607-734-5211 or on www.rideCEATS.com. Drivers may discharge passengers who are not following the rules. Violation of public law such as assault, carrying a concealed weapon, and vandalism or property damage will be considered a serious offense. Failure to follow the rules could lead to suspension of ridership, including long term suspension.
Welcome to the CEATS Home Page
|
The Corning Erwin Area Transit System (CEATS) is the public transportation service dedicated to providing safe, convenient and affordable transportation. Frequent service is provided to Corning Community College, work centers, h
ealth clinics, Guthrie Hospital, retirement homes, shopping centers, restaurants, and entertainment areas in Corning, Painted Post, Gang Mills and Coopers Plains.
See what's been going on with the all new Corning Erwin Area Transit System (CEATS) web site. If you have never used CEATS public transportation before, please take a few moments to check us out. Join the hundreds of people making their transportation planning convenient and affordable and easy.
One additional service we are especially proud of is the free Corning Museum of Glass (CMOG) shuttle service. This special free shuttle service operates to the Corning Museum of Glass and the shops on Market street in downtown Corning from the Corning Museum of Glass Tourist Information Center parking lot on Center Way Drive. The shuttle operates daily from 9:00 am to 8:00 pm. The CMOG shuttle service does not operate on Thanksgiving Day, Christmas Eve Day, Christmas Day and New Years Day.
We would love to hear from you! If you have any questions, comments, or suggestions please contact us at (607)734-5211. Our pride in the Corning Erwin Area Transit System shows as we continuously improve our image throughout this beautiful county in New York State. Welcome aboard!
